PRIVACY POLICY
Aspire Counselling Academy is committed to protecting your privacy and handling your personal information with care, respect, and transparency.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.
By using this website, you agree to the terms outlined in this policy.
You are not required to provide personal information; however, some features of the website may not function properly without it.
---
1. Information We Collect
A. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and contact details
- Course enquiries and training applications
- Messages sent via our contact forms
- Any additional information you choose to share with us
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website addresses
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure the website functions properly
- Analyse website performance and usage
- Improve your user experience
You can manage cookie preferences through your browser settings or via our cookie consent banner.
---
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide course information
- Process training applications and communicate with you
- Improve our website and services
- Monitor website performance and user experience
- Ensure website security and prevent misuse
- Comply with legal and regulatory obligations
We do not sell your personal data.
---
3. Marketing and Communications
If you choose to provide your contact details, we may send you:
- Information about counselling courses and training
- Updates, newsletters, or relevant opportunities
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will only send marketing communications where you have given consent.
---
4. Sharing Your Information
We only share your information when necessary, including:
- With trusted service providers (e.g. website hosting, email systems)
- Where required by law or regulatory authorities
- In the event of a business restructure or legal requirement
We do not share your data with third parties for their own marketing purposes.
---
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Meet legal, regulatory, or accounting requirements
When data is no longer required, it is securely deleted.
---
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
---
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
---
8. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
---
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
---
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Aspire Counselling Academy
Email: Courses@aspirecounsellingacademy.co.uk
---
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Your continued use of the website indicates acceptance of any updates.